If you’d like to connect with a people and their culture, spend a couple of days in the hospital. I know, I know, that sentence didn’t end the way you were thinking. Our trip hasn’t exactly gone the way we thought it would either. On the second half of our bus tour of the Ring of Kerry, my wife started getting sick. By the time I got her back to our Airbnb in Killarney, she was literally green and feverish. After she had a nap and overcame her fever, we consulted WebMD and discovered her symptoms checked all the boxes for an appendicitis. Having never experienced a health problem away from the US, we called her insurance company for some direction. The response was swift and admirably simple: go to the hospital and save your receipts for reimbursement.
On the Road to Tralee
Our stay is in Killarney, which is a lovely little town of about 14,000 residents and no hospital. The closest hospital is about 30 minutes drive into a neighboring town of Tralee. We consulted our Airbnb hosts and they confirmed that Kerry General Hospital in Tralee is the place where they go if needed. So, we packed up and headed out. I was raised in the US so driving a sizable right-side drive, manual transmission vehicle on the left side of the road is a bit disorienting. Luckily, I’ve had a few days practice so I was able to deal with the added stress of driving my wife to the hospital at night on roads I hadn’t seen. However, I’ll readily admit that my knuckles were white from time to time over the half hour drive. Over the next 36 hours, I would make this drive in both directions several times as I made provisional trips to and from the hospital. Travel Tip: Planning to drive in Ireland? On top of allowing yourself some time to orient to the left side of the road before jumping into city traffic, I HIGHLY recommend paying the extra fee for the GPS. It took the guess work out of reading road signs (written in Irish first, English second), navigating countless roundabouts, and helped me keep track of the not-always-noticeable speed limit signs.
In hindsight, I’d have looked up the information before traveling to know what to expect. What I learned in our exhaustive time in waiting room of the Emergency Department is that Irish Healthcare is among the slowest in Europe. My wife was seen promptly for admissions and was seen by the triage nurse within 35 minutes. After a very short interview, she informed us that it would be a 4-5 hour wait before we could see the doctor. It was closer to 6 hours. Having arrived at the hospital at roughly 9 PM, we were able to see the doctor at 2:45 AM. Other than taking blood and urine samples and a basic interview of symptoms, no diagnostic work was done until the next morning. At least she had a bed. After sitting in the aluminum bleachers in the waiting area for hours on end, getting a bit of rest in a hospital gurney helped her feel a little more comfortable. I spent the early morning in minimally padded chair next to her and only nodded off briefly once or twice. Over her 36 hour stay, she had an ultrasound, a CT scan, and several consultations with knowledgeable and caring nurses and doctors. The amenities left a little more to be desired.
Other than during her initial consultation with the doctor, she spent the entire time on a gurney in the hallway because the hospital was over-full, which we’re told is quite routine. I promptly lost my chair when she moved into the hallway and either had to go sit in a waiting room away from her or stand in the hallway near her bed. Perhaps the most frustrating part of the visit was the delivery relative to commitments. For instance, after learning that her ultrasound did not help with the diagnosis at 10 AM, we were told she would have a CT scan by 3 PM. She actually received a CT scan at 5:30 PM and was later told that only emergency CT scans are read after 5. That was when we realized that she’d be spending another night in the hallway. Thankfully she didn’t require surgery and was released the next morning with prescriptions. In the end, I would rate the care received as very good, the amenities as less-than-adequate, and the wait times to be longer than average. Travel Tip: If you need hospital care in Ireland, Americans can expect quality care comparable to what we receive in the US but with significant wait times.
The Human Connection
Spending 36 hours in a hallway gurney along with other patients and their families provides significant opportunities to connect with people. We met, among others, a 12 year old girl who broke both wrists in an elliptical bike accident, an elderly lady who was denied an oxygen tank because she hadn’t demonstrated that she had “given up the fags” (stopped smoking), a retirement-aged mother who personally thanked me for the existence of Bon Jovi, and a nurse who wondered what we thought about President Trump. We also got the chance to sit quietly for a bit and listen to conversations among locals. There is a wonderful, polite rhythm to the Irish conversation. It might go something like this (the reader will have to insert the Irish lilt):
- Man 1: Alright John?
- Man 2: Never better. You and the missus?
- Man 1: Nary a complaint
- Man 2: Where’s that no good partner of yours?
- Man 1: Did ye check the canteens and pubs?
- Man 2: I ‘spect he’ll be shutting ’em down later
- Man 1: Dontcha know
- Man 2: Alright, gotta get on with it
- Man 1: Good luck to ye
- Man 2: T’anks a million, take care
I mentioned in my last post that Ireland and her people reminded me of my childhood home in Southern Ohio. Never was this more apparent than in the hospital. The spoken and body language communicates so much with so little. There is a wonderful wit and wisdom communicated with a sense of humility in these little exchanges. Briefly, one can let the another know that he feels for him and that “we’re in this together.” My wife and I discussed this at length. We believe this comes with the homogeneity of culture that permeates much of rural Ireland. Because of their shared culture and vernacular, they’re “hyper-communicating,” which is my term for sending paragraphs of dialogue in verbal and non-verbal shorthand. And while our accents are different, this brand of communication is very much a part of Southern Ohio’s Scotch-Irish culture. In fact, we even share several colloquialisms. To illustrate, I was giving one of the nurses a hard time and she didn’t respond, feigning frustration. My wife told her to not take me seriously and I said, “Ah, she knows I’m only just funnin’.” This prompted an almost immediate reply from a third party nurse: “Where did you say you’re from again? Because you’re clearly Irish.”
I wouldn’t wish an appendicitis on anyone. My wife experienced intense pain and I’m sure she was “this close” to having an appendectomy while in the middle of our vacation. However, the experience – without question – gave us a chance to better connect with our host country. And when you boil it all down, that human connection, that rediscovery of the common thread that binds us all together, is essentially why we travel. In the waiting room, as we were chatting with the mom and her little girl with the broken wrists, an elderly lady overheard us and asked if we were American. We said that we were. She smiled from ear to ear, looked at each one of us and said, “I’m sorry for your trouble, but welcome home.”